This are my first attempts to learn how to use Junos Space Network Management Platform (15.2R2 build 4), fresh installed, 60 days demo mode.Device SRX240 is on "Out Of Sync" status. Schema version = OS version. Trying to make Resynchronize with Network but Job state is "pending" and summary is [Schema is not ready. Resync job queued.] So Sync is not working.
Can you kindly help me: what is the problem?
Thank you in advance,Dmitry.
Space release 15.2R2.4 (372882)
fabric status in Adminstration = App Logic is UP(Master)
"service jboss restart" helped, Sync now work automatically. Many thanks!
One more question: should I restart jboss each time when I add a new schema?
Yes, I will install latest, but right now my account hasn't right to download it. Seems to be I should wait for purchasing licences, I hope it will be in one month.However maybe you can suggest to me how to download 18.3 which I will use as demo and later add licenses?
If you can login to support.juniper.net, then you should be able to download/install the latest version of Space.
Do you not have a Juniper support?
If you can login to support.juniper.net, then you don't have to wait for licenses to download *or* install. The s/w will run for 30 days on a full-function eval license. Hopefully you can secure a proper license within that time.
Yes I can login to support.juniper.net, but I am able to download only junos images and NSM software. I have not support for Junos Space because I did not buy it yet.
Hence I believe it is reason why my account privileges do not permit to download Space.
This makes no sense to me. Can you copy/paste whatever error it is you're getting?
You should be able to download/run Space as an eval *without* first having purchased it.
1. navigate to https://support.juniper.net/support/downloads/
2. below, where it says "Find a product", type in "Space" and hit the blue "Find a product" button on the right. The page should update with "Download Results for: JUNOS SPACE NETWORK MANAGEMENT PLATFORM", defaulting to the latest version on top.
3. if you're installing it as a virtual appliance on a VMware host select "Image for Virtual Appliance" (the ova file), or if you're installing on a VVM platform, select "KVM Image for Virtual Appliance"
Prior to the actual download, you may need to authenticate yourself again, and then "Agree" to the big red EULA. After that, it should start downloading to your browser.
Hope that gets you going.
@PML wrote:Simple answer: contact customer care...
Thanks, customer care solved the download issue.
Here is error I've getting when I click to OVA image to download it:
You have encountered this error because your account privileges do not permit access to the information or service requested. Software download entitlement is granted for customers under the following scenarios.
How may I update my account privileges to enable access?