Hello,
I factory reset a Juniper EX4300-24T switch, did the EZSetup via J-web without any hickups, but I am unable to log into the swtich.
If I try logging in as root via J-web, I always get the incorrect username/password reply even though I am typing it correctly. Likewise, if I try logging in via the CONSOLE port, I get to the login prompt but whenever I type 'root' and hit Enter, I do not get the password prompt. Instead, I get prompted for the username again as if I hadn't typed anything. I setup the serial connection with what the manual outlines (9600 baud rate, 8 data bits, 1 stop bit, no parity, no flow control).
Any thoughts? JunOS version is 13.2X51-D26.2. Outdated, I know. It used to be 18.3R1.9, but it somehow got downgraded even before the factory reset when I tried to follow the following instructions to reset the root password.
https://www.juniper.net/documentation/en_US/junos/topics/task/troubleshooting/ex-series-root-password-recovery.html
Needless to day that the 'commit' at the end was unsuccessful as well and I could not get past the errors that I was getting, hence the reset.
Thanks.