Routing

Hi All,

I am preparing and checking a MX104-40G-AC-BNDL before do the POC to Customer.

I have 5 SFP+ (1 Juniper and 4 Third party) and installing to builtin 10G ports (port 0 and 1 have activated by licenses).

But the SFP+ detail and serial number not showing up.

root@DEMO-MX104> show chassis hardware    
Hardware inventory:
Item             Version  Part number  Serial number     Description
Chassis                                AXXXX             MX104
Midplane         REV 52   750-XXXXXX   CXXXXXXX          MX104
PEM 0            REV 04   740-XXXXXX   1XXXXXXX       AC Power Entry Module
PEM 1            REV 04   740-XXXXXX   1XXXXXXX       AC Power Entry Module
Routing Engine 0 REV 09   750-XXXXXX   CXXXXXXX          RE-MX-104
AFEB 0                    BUILTIN      BUILTIN           Forwarding Engine Processor
FPC 0                     BUILTIN      BUILTIN           MPC BUILTIN
FPC 1                     BUILTIN      BUILTIN           MPC BUILTIN
FPC 2                     BUILTIN      BUILTIN           MPC BUILTIN
  MIC 0                   BUILTIN      BUILTIN           4x 10GE(LAN) SFP+
    PIC 0                 BUILTIN      BUILTIN           4x 10GE(LAN) SFP+
Fan Tray 0       REV 03   711-XXXXXX   CXXXXXXX          Fan Tray

The builtin 10G ports is online

root@DEMO-MX104> show chassis pic fpc-slot 2 pic-slot 0 
FPC slot 2, PIC slot 0 information:
  Type                             4x 10GE(LAN) SFP+ Builtin
  State                            Online    
  Uptime                         1 minute, 26 seconds

No errors showing

root@DEMO-MX104> show chassis fpc errors 
                     Temp  CPU Utilization (%)   Memory    Utilization (%)
Slot State            (C)  Total  Interrupt      DRAM (MB) Heap     Buffer
  0  Online            48      4          0       2048        8         13
  1  Online            48      4          0       2048        8         13
  2  Online            48      4          0       2048        8         13

Diagnostics optics show the SFP+ capabilities

root@DEMO-MX104> show interfaces diagnostics optics 
Physical interface: xe-2/0/0
    Laser bias current                        :  7.136 mA
    Laser output power                        :  0.5690 mW / -2.45 dBm
    Module temperature                        :  41 degrees C / 106 degrees F
    Module voltage                            :  3.2560 V
    Receiver signal average optical power     :  0.0001 mW / -40.00 dBm

The version

root@DEMO-MX104> show version 
Hostname: DEMO-MX104
Model: mx104
Junos: 13.3R1.8
JUNOS Base OS boot [13.3R1.8]
JUNOS Base OS Software Suite [13.3R1.8]
JUNOS Kernel Software Suite [13.3R1.8]
JUNOS Packet Forwarding Engine Support (MX104) [13.3R1.8]
JUNOS Online Documentation [13.3R1.8]
JUNOS Services Application Level Gateways [13.3R1.8]
JUNOS Services Jflow Container package [13.3R1.8]
JUNOS Services Stateful Firewall [13.3R1.8]
JUNOS Services NAT [13.3R1.8]
JUNOS Services RPM [13.3R1.8]
JUNOS Routing Software Suite [13.3R1.8]

Are my SFP+ working normally ? Or any errors with my SFP+ or my builtin ports ?

Your help would be appreciated. Thanks.

It's weird that the port is up, but the "show chassis hardware" does not display an SFP. If your link on xe-2/0/0 is up and passing traffic, that link should be okay. We can gather the following data to further debug the lack of SFP  info being displayed in operational commands - 

> start shell pfe network fpc2

MX104-ABB-0(mx104-r002 vty)# show sfp list
SFP Toolkit summary:
  wakeup count: 131794, debug: 0, periodic enabled: 1, diagnostics enabled: 1
  thread: 0x4705f3a8, itable: 0x46044878, itable iterator: 0, sem: 0x46033b90
  polling interval delay:  1000 ms, polling max cpu:  100 ms
  poll for diags every  3 wakeups , SFPs polled for diags last time:  4
  last periodic CPU time:   15 ms, maximum periodic CPU time:    143 ms
  max SFPs to poll per interval: 0
SFP Toolkit syslog throttling parameters:
  period: 120 samples , disable threshold:  10, enable threshold   0
  SFP periodic diagnostics polling count: 65535

                                                                         diag
Index   Name             Presence     ID Eprom  PNO         SNO          calibr   Toxic
-----   --------------   ----------   --------  ----------  ----------- -------  -------
    1      MIC(0/0)(0)      Present   Complete  NON-JNPR  AN1146NKT8        Unknown
    2      MIC(0/0)(1)      Present   Complete  740-013111  C071000           Unknown
    3      MIC(0/0)(2)      Present   Complete  740-013111  B148972           Unknown
    4      MIC(0/1)(0)      Present   Complete  740-038291  D417505           Unknown
    5      MIC(0/1)(1)      Present   Complete  740-013111  C071007           Unknown
    6      MIC(0/1)(2)      Present   Complete  740-013111  B520425           Unknown
    7      MIC(2/0)(0)      Present   Complete  740-031980  ARE2E93         int    No
    8      MIC(2/0)(1)      Present   Complete  740-021308  ASD0076         int    No
    9      MIC(2/0)(2)      Present   Complete  740-031980  MUA0W1N         int    No
   10      MIC(2/0)(3)      Present   Complete  740-031980  AQL0Q4S         int    No

From the above output, gather the SFP index number for xe-2/0/0, for example, its 7 in this output, and gather following - 

MX104-ABB-0(mx104-r002 vty)# show sfp 7 info    
  index:                  0x07
  sfp name:               MIC(2/0)
  pic context:            0x4fbf7680
  id mem scanned:         true
  linkstate:              Up
  sfp_present:            true
  sfp_changed:            false
  i2c failure count:      0x0
  diag polling count:     0xAB93
  no diag polling from RE:0x1
  run_periodic:           false

MX104-ABB-0(mx104-r002 vty)#  show sfp 7 diagnostics all

================================================================================
========================= Diagnostic Calibration ===============================
================================================================================

 rx power calibration constants (raw values for IEEE float): 
      rx_pwr(4) : 00000000
      rx_pwr(3) : 00000000
      rx_pwr(2) : 00000000
      rx_pwr(1) : 3f800000
      rx_pwr(0) : 00000000
 tx_i(slope)           :  1.000                  ; raw 0100
 tx_i(offset)          :      0 , units:   2 uA  ; raw 0000
 tx_pwr(slope)         :  1.000                  ; raw 0100
 tx_pwr(offset)        :      0 , units: 0.1 uA  ; raw 0000
 temperature(slope)    :  1.000
 temperature(offset)   :  0.000 , units: degrees C
 temperature(offset)   :      0 , units: 1/256 C (native)
 voltage(slope)        :  1.000
 voltage(offset)       :      0 , units: 100 uV

================================================================================
========================= Diagnostic AD ========================================
================================================================================

 temperature                     :  44.878 degrees C   ; raw 2ce1
 voltage                         :   3.280 Volts       ; raw 8023
 tx power                        :   0.584 mW          ; raw 16d7
 rx power                        :   0.001 mW          ; raw 0009
 bias current                    :   8.320 mA          ; raw 1040
================================================================================
========================= Diagnostic Thresholds ================================
================================================================================

 Temp hi alarm thresh            :  93.000 degrees C   ; raw 5d00
 Temp lo alarm thresh            : -13.000 degrees C   ; raw f300
 Temp hi warning thresh          :  88.000 degrees C   ; raw 5800
 Temp lo warning thresh          :  -8.000 degrees C   ; raw f800

 Voltage hi alarm thresh         :   3.700 volt        ; raw 9088
 Voltage lo alarm thresh         :   2.900 volt        ; raw 7148
 Voltage hi warning thresh       :   3.600 volt        ; raw 8ca0
 Voltage lo warning thresh       :   3.000 volt        ; raw 7530

 Bias current hi alarm thresh    :  13.200 mA          ; raw 19c8
 Bias current lo alarm thresh    :   4.000 mA          ; raw 07d0
 Bias current hi warning thresh  :  12.600 mA          ; raw 189c
 Bias current lo warning thresh  :   5.000 mA          ; raw 09c4

 tx power hi alarm thresh        :   1.000 mW          ; raw 2710
 Tx power lo alarm thresh        :   0.251 mW          ; raw 09d0
 Tx power hi warning thresh      :   0.794 mW          ; raw 1f07
 Tx power lo warning thresh      :   0.316 mW          ; raw 0c5a

 Rx power hi alarm thresh        :   1.000 mW          ; raw 2710
 Rx power lo alarm thresh        :   0.010 mW          ; raw 0064
 Rx power hi warning thresh      :   0.794 mW          ; raw 1f07
 Rx power lo warning thresh      :   0.016 mW          ; raw 009e

MX104-ABB-0(mx104-r002 vty)#  show sfp 7 alarms    
  sfp index: 7
  vector: 0x427ea060, pic context: 0x4fbf7680, sfp name: 'MIC(2/0)' , pic arg: 0

      ////\\\\ 
    aw_flags: prev = 1, curr = 0
Link state alarms: 00000000
Link state alarm action: 00000000
    - - - - 
curr>   aw_flags_read[ 0] =   800080, aw_flags_stable[ 0] =   800080 
prev>   aw_flags_read[ 1] =   800080, aw_flags_stable[ 1] =   800080 

      \\\\//// 

 Alarm flags :0080.0080
 valid mask  :03ff.1fff
                                  stable  stable     raw      raw     
alarm flag                bit      0-1    1-0        bit 0    bit 1   
name                      index   trans   trans      read     read    Status
------------------------------------------------------------------------
 Temperature high alarm      0       0      0      44006        0      Clear
 Temperature low alarm       1       0      0      44006        0      Clear
 Bias current high alarm     2       0      0      44006        0      Clear
 Bias current low alarm      3       0      0      44006        0      Clear
 Tx power high alarm         4       0      0      44006        0      Clear
 Tx power low alarm          5       0      0      44006        0      Clear
 Rx power high alarm         6       0      0      44006        0      Clear
 Rx power low alarm          7       1      0          0    44006      Set
 Voltage high alarm          8       0      0      44006        0      Clear
 Voltage low alarm           9       0      0      44006        0      Clear
 Temperature high warning   16       0      0      44006        0      Clear
 Temperature low warning    17       0      0      44006        0      Clear
 Bias current high warning  18       0      0      44006        0      Clear
 Bias current low warning   19       0      0      44006        0      Clear
 Tx power high warning      20       0      0      44006        0      Clear
 Tx power low warning       21       0      0      44006        0      Clear
 Rx power high warning      22       0      0      44006        0      Clear
 Rx power low warning       23       1      0          0    44006      Set
 Voltage high warning       24       0      0      44006        0      Clear
 Voltage low warning        25       0      0      44006        0      Clear

Test alarms flag: 0x0
SYSLOG THRESHOLD COUNTS

  syslog category                       count
  ----------------------------------------------
  temperature alarms and warnings            0
  voltage alarms and warnings                0
  laser bias current alarms and warnings     0
  output power alarms and warnings           0
  receive power alarms and warnings          0
  tunable alarms                             0

threshold period:  86 / 120

To rule out a SW bug, can you try upgrading to a recent release and see if the problem still exists?

Hi pranavs,

It works by upgrading to the recommended version.

root@DEMO-MX104> show chassis pic fpc-slot 2 pic-slot 0 
FPC slot 2, PIC slot 0 information:
  Type                             4x 10GE(LAN) SFP+ Builtin
  State                            Online    
  Uptime                         21 seconds

PIC port information:
                         Fiber                    Xcvr vendor       Wave-    Xcvr
  Port Cable type        type  Xcvr vendor        part number       length   Firmware
  0    10GBASE SR        MM    FS                 SFP-10GSR-85      850 nm   0.0