Hello all,
I've been using PPPoE subscriber management on our MX routers for a while. Since a couple of weeks, one interface connected to many customers, stopped handling pppoe requests. When customers try to connect via pppoe we do not see the VLAN coming in on the MX and the access-request message being sent to the radius server.
Sometimes it works, but a lot of the time it doesn't. We have been having this problem for a while now and we cannot pinpoint where it started.
The weird thing is that it is exclusively happening on this interface. All other interfaces do the handling quite fine.
When we bridge an incoming interface to a different router, and this router getting IP information from the radius, it all works fine. But we need the pppoe sessions to be terminated on the MX and not on that other router.
The configuration itself is fine. But i can post it here if needed.
The optic has been checked on light, errors and such. Nothing found.
The only logs we see on a VLAN, 1167 in the example below, is this:
Oct 25 07:11:27 Received async msg for ifl xe-0/0/3.1167
Oct 25 07:11:27 Received add async msg for ifl xe-0/0/3.1167
Oct 25 07:11:27 session 0 not found to attach ifl xe-0/0/3.1167, index 804 to session
Oct 25 07:11:27 autoconfd_add_ifl: ifl xe-0/0/3.1167 added, index 0x324, gen num 27568, ifl session 0 phy dev-index 149
Oct 25 07:11:27 Received async msg for ifl xe-0/0/3.1167
Oct 25 07:11:27 Received chg async msg for ifl xe-0/0/3.1167
Last things I checked:
> show network-access aaa terminate-code brief
Terminate-code:
RADIUS Custom Usage-Count Type Code
1 no 10 dhcp client-request
10 no 2 dhcp nas-logout
10 no 2 ppp admin-logout
10 no 13 ppp lcp-keepalive-failure
1 no 16 ppp lcp-peer-terminate-term-req
2 no 38 ppp lower-interface-down
I hope you can help here, because I'm out of ideas.