This community is currently under full moderation, meaning  all posts will be reviewed before appearing in the community. Please expect a brief delay—there is no need to post multiple times. If your post is rejected, you'll receive an email outlining the reason(s). We've implemented full moderation to control spam. Thank you for your patience and participation.

Expand all | Collapse all

Juniper Enhanced using Websense server DOWN

  • 1.  Juniper Enhanced using Websense server DOWN

    Posted 19 days ago

    I'm trying to check the utm web filtering status.  Any Idea why the status is showing down?

    I'm able to ping, I have installed the licenses too

    root@> show security utm web-filtering status
    UTM web-filtering status:
    Server status: Juniper Enhanced using Websense server DOWN
    Status reason: Server no response(, src-ip:, vr-id:0)

    root@ run ping
    PING ( 56 data bytes
    64 bytes from icmp_seq=0 ttl=51 time=2.339 ms
    64 bytes from icmp_seq=1 ttl=51 time=2.366 ms
    64 bytes from icmp_seq=2 ttl=51 time=2.243 ms
    64 bytes from icmp_seq=3 ttl=51 time=2.261 ms
    64 bytes from icmp_seq=4 ttl=51 time=2.326 ms
    --- ping statistics ---
    5 packets transmitted, 5 packets received, 0% packet loss
    round-trip min/avg/max/stddev = 2.243/2.307/2.366/0.047 ms

    Licenses Licenses Licenses Expiry
    Feature name used installed needed
    anti_spam_key_sbl 0 1 0 permanent
    idp-sig 1 1 0 permanent
    appid-sig 1 1 0 permanent
    av_key_sophos_engine 0 1 0 2021-09-18 17:00:00 PDT
    wf_key_websense_ewf 1 1 0 permanent
    Virtual Appliance 1 1 0 permanent
    remote-access-ipsec-vpn-client 0 2 0 permanent
    av-key-avira-engine 0 1 0 permanent
    remote-access-juniper-std 0 2 0 permanent
    VCPU Scale 2 2 0 2021-10-26 02:11:35 PDT


    Aneesa Mohamed Farook Sait

  • 2.  RE: Juniper Enhanced using Websense server DOWN

    Posted 18 days ago
    Are you able to ping using using the source ip: Ensure that communication to port 80/443 is allowed.