SRX

Expand all | Collapse all

SRX320 boot loop, no bootloader prompt

  • 1.  SRX320 boot loop, no bootloader prompt

    Posted 02-05-2021 10:41

    Hi all,

    Our SRX320-POE is stuck in boot loop:

    SPI stage 1 bootloader (Build time: May 3 2016 - 23:48:30)
    octeon_i2c_wait: Timed out on bus 0
    octeon_i2c_wait: Timed out on bus 0
    octeon_i2c_wait: Timed out on bus 0
    octeon_i2c_wait: Timed out on bus 0
    ERROR: Board TLV descriptor not found! Cannot continue!
    Use the tlv_eeprom command to program the board type.
    octeon_i2c_wait: Timed out on bus 0
    octeon_i2c_wait: Timed out on bus 0
    octeon_i2c_wait: Timed out on bus 0
    octeon_i2c_wait: Timed out on bus 0
    early_board_init: Board type: SRX_300

    U-Boot 2013.07-JNPR-3.1 (Build time: May 03 2016 - 23:48:31)

    Warning: Board descriptor tuple not found in eeprom, using defaults
    SRX_300 board revision major:1, minor:0, serial #:
    OCTEON CN7020-AAP pass 1.2, Core clock: 1200 MHz, IO clock: 600 MHz, DDR clock: 667 MHz (1334 Mhz DDR)

    U-Boot prompt  does not appear. Is there anything we can do to recover the device, or this is a hardware problem?

    Thank you.



  • 2.  RE: SRX320 boot loop, no bootloader prompt

     
    Posted 02-05-2021 12:21

    Hello,

    in general there are 2 possibilities to recover an SRX300 series device.

    1.) Recover by USB with the loader prompt

    https://www.mustbegeek.com/install-junos-from-loader/


    2.) Recover by TFTP

    https://kb.juniper.net/InfoCenter/index?page=content&id=KB32115


    If both are not possible, then it is a hardware issue (which could be indicated by the console output).

    SRX3XX series devices purchased before June 14, 2019 are known to have a very weak internal storage, as they are getting faulty quite quickly. All SRX3XX devices purchased after June 14, 2019 do have a better storage inside:

    https://kb.juniper.net/InfoCenter/index?page=content&id=TSB17581



    ------------------------------
    ------------------------------
    If my answer provides the solution, please mark my post as "Best Answer".
    If you think my answer helps, please "Recommend" my post.
    ------------------------------