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Error while upgrade version

  • 1.  Error while upgrade version

    Posted 11-19-2020 17:40
    when tried to upgrade the software version on this switch to the recommended one which is 19.1R3-S2
    through the USB and followed the steps mentioned inside this article through this link :
    https://kb.juniper.net/InfoCenter/index?page=content&id=KB31265&actp=METADATA

    but unfortunately didn't find the option of boot from USB !
    Please advise

    Another inquiry this Part number of SFP ( 740-013111 ) was inserted inside EX4650 but didn't work, However it runs on EX 4600 !
    and from the hardware compatibility tool we can see both EX 4650 and EX 4600 support this part number of SFP ( 740-013111 )
    from this link : https://apps.juniper.net/hct/product/?prd=EX4650-48Y
    please advise  why on EX 4650 didn't work does this related to software version run on the switch ..