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SRX1500 Web Management Not Working

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  • 1.  SRX1500 Web Management Not Working

    Posted 02-09-2020 00:01

    I have an SRX1500 with  JUNOS 19.2R1-S3. With the config below for web management

     

    show configuration system services web-management 

    https {

        port 4443;

        system-generated-certificate;

        interface fxp0.0;

    }

     

    When we access the Jweb we get the error below;

    https://10.0.0.26:4443/login.php?code=404&ruri=/servererror.php

     

    Too many redirects occur trying to open “https://10.0.0.26:4443/login.php?code=404&ruri=/servererror.php”

     

    The httpd logs are below

     

     

     show log httpd.log 

    httpd: 0: parseJuniperDirectives : entry

    httpd: 0: parseJuniperDirectives : entry

    httpd: 2: Set connector "netConnector"

    httpd: 2: Activating module (Builtin) sslModule

    httpd: 2: Virtual Host: *:4443

    httpd: 2: DocRoot (phone-home-client): "/html/phone-home"

    httpd: 0: parseJuniperDirectives : entry

    httpd: 2: Upload directory: /tmp

    httpd: 0: parseJuniperDirectives : entry

    httpd: 0: parseJuniperDirectives : entry

    httpd: 0: parseJuniperDirectives : entry

    httpd: 0: parseJuniperDirectives : entry

    httpd: 0: parseJuniperDirectives : entry

    httpd: 0: parseJuniperDirectives : entry

    httpd: 2: Virtual Host: [::]:4443

    httpd: 2: DocRoot (phone-home-client): "/html/phone-home"

    httpd: 0: parseJuniperDirectives : entry

    httpd: 2: Upload directory: /tmp

    httpd: 0: parseJuniperDirectives : entry

    httpd: 0: parseJuniperDirectives : entry

    httpd: 0: parseJuniperDirectives : entry

    httpd: 0: parseJuniperDirectives : entry

    httpd: 0: parseJuniperDirectives : entry

    httpd: 0: parseJuniperDirectives : entry

    httpd: 2: Chroot to: "/jail"

    httpd: 2: Server Root "/"

    httpd: 2: DocRoot (phone-home-client): "/html/phone-home"

    httpd: 2: Activating module (Builtin) chunkFilter

    httpd: 2: Add filter "chunkFilter" to location "" for all extensions

    httpd: 2: Activating module (Builtin) uploadFilter

    httpd: 2: Add filter "uploadFilter" to location "" for all extensions

    httpd: 0: parseJuniperDirectives : entry

    httpd: 2: Upload directory: /tmp

    httpd: 0: parseJuniperDirectives : entry

    httpd: 2: Activating module (Builtin) PhoneHomeClient

    httpd: 2: Add handler "PhoneHomeClient" for "py"

    httpd: 2: Activating module (Builtin) cgiHandler

    httpd: 2: Add handler "cgiHandler" for "py"

    httpd: 2: Activating module (Builtin) fileHandler

    httpd: 2: Add handler "fileHandler" for "html htm gif jpeg svg png pdf js svg gz css jpg xml swf xml exe cab cli jar ico """

    httpd: 1: Started at Sat Feb 08 21:18:02 2020 EAT

    httpd: 1: Starting host named: "phone-home-client"

    httpd: 1: Starting host named: "phone-home-client"

    httpd: 1: Starting host named: "phone-home-client"

    httpd: 2: Listening for HTTPS on *:4443

    httpd: 2: Listening for HTTPS on :::4443

    httpd: 1: HTTP services are ready with max 10 worker threads

    httpd: 2: GET / HTTP/1.1

    httpd: 2: reportFailure: uri /index.html with query string /index.html

    httpd: 2: Error: "Not Found", code 404 for URI "/index.html", file "/html/phone-home/index.html": Can't open document: /html/phone-home/index.html.

    httpd: 2: GET /login.php?code=404&ruri=/index.html HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/index.html

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

    httpd: 2: GET /login.php?code=404&ruri=/servererror.php HTTP/1.1

    httpd: Error: URL(/login.php) doesn't match for redirection

    httpd: 2: reportFailure: uri /servererror.php with query string /servererror.php&code=404&ruri=/servererror.php

    httpd: 2: Error: "Not Found", code 404 for URI "/servererror.php", file "/html/phone-home/servererror.php": Can't open document: /html/phone-home/servererror.php.

     

     



  • 2.  RE: SRX1500 Web Management Not Working

    Posted 02-09-2020 00:34

    It's a known limitation with a factory default configuration. You need to delete 'system phone-home' via the Junos CLI. After this, the J-web should respond as expected.



  • 3.  RE: SRX1500 Web Management Not Working
    Best Answer

    Posted 02-09-2020 02:14

    Thanks Jonas. your suggestion solved the problem. However, delete system phone-home  is a hidden command.