SRX

Expand all | Collapse all

Significance of subtype 43 and 44 errors

Jump to Best Answer
  • 1.  Significance of subtype 43 and 44 errors

     
    Posted 04-24-2020 05:43

    After some routine log checks, prompted in some cases by a problem, I have spotted some subtype 43 and 44 errors, which according to JTAC "indicate some internal hadrware issue", which is not particularly informative. I have 6 SRX320 devices with these errors, some with more than others. Should I be concerned about these? I don't want to unncessarily burden JTAC with 6 support requests. 

     

    Sample log entries:-

     

    > show log messages | match unexpected
    Apr  9 11:19:11  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 43
    Apr  9 11:19:11  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 43
    Apr  9 11:19:11  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 43
    Apr  9 11:19:11  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 43
    Apr  9 11:19:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 44
    Apr  9 11:19:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 43
    Apr  9 11:19:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 44
    Apr  9 11:19:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 43
    Apr  9 11:19:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 44
    Apr  9 11:19:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 43
    Apr  9 11:19:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 44
    Apr  9 11:19:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 43
    Apr  9 11:20:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 44
    Apr  9 11:20:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 43
    Apr  9 11:20:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 44
    Apr  9 11:20:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 43
    Apr  9 11:20:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 44
    Apr  9 11:20:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 43
    Apr  9 11:20:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 44
    Apr  9 11:20:32  ROUTER22 chassisd[1864]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 43
    Apr  9 11:24:50  ROUTER22 chassisd[1746]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 44
    Apr  9 11:24:50  ROUTER22 chassisd[1746]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 43
    Apr  9 11:24:50  ROUTER22 chassisd[1746]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 44
    ---(more)---
    

     



  • 2.  RE: Significance of subtype 43 and 44 errors

    Posted 04-24-2020 07:32

    Hi EMTSU, 

     

    Greetings, 

     

    As per my understanding, these logs are generated by chassisd whenever you have some alarm being set and cleared (which is controlled by the craftd) and they are considered to be harmless

    You can verify the same based on the outputs of below commands: 

    > show chassis alarms

    > show system alarms

    > show log messages | match alarmd

     

    Please mark "Accept as solution" if this answers your query. 

     

    Kudos are appreciated too! 

     

    Regards, 

    Sharat Ainapur



  • 3.  RE: Significance of subtype 43 and 44 errors

    Posted 04-27-2020 02:33

    Hi EMTSU, 

     

    Would like to know if the answer helped you out?

     

    Regards, 

    Sharat Ainapur



  • 4.  RE: Significance of subtype 43 and 44 errors

     
    Posted 04-28-2020 02:39

    Do you know what this entry indicates?

     

    chassisd[1747]: CHASSISD_IPC_UNEXPECTED_RECV: Received unexpected message from craftd: type = 4, subtype = 44

     

    I've looked up chassisd[1747], but can find nothing.



  • 5.  RE: Significance of subtype 43 and 44 errors
    Best Answer

    Posted 04-28-2020 04:45

    Nothing unusual here, these log messages are expected with alarm set/cleared.

     

    • When the alarm is set, LED on the craft interface turns on and the chassisd gets the message with "type = 4, subtype = 43" from the craftd.
    • When the alarm cleared, the LED on the craft interface also turns off, and the chassis gets the message with "type = 4, subtype = 44" from the craftd.