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Replacing chassis with lab unit that not have support contract?

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  • 1.  Replacing chassis with lab unit that not have support contract?

    Posted 07-25-2017 02:42
    Hi all,

    In the juniper install base we just can update the component chassis n address location of chassis. But how if I want update replace the chassis faulty with my lab unit that not have support contract. I want to avoid two times maintenance windows in waiting the RMA part arrived.


    Thanks and appreciate someone help


  • 2.  RE: Replacing chassis with lab unit that not have support contract?
    Best Answer

    Posted 07-25-2017 09:12

    Open an admin case with Customer Care.  They might be able to do this.



  • 3.  RE: Replacing chassis with lab unit that not have support contract?

    Posted 07-25-2017 16:56

    Hi rseirbert,

     

     

    Noted. I will try ask customer care.

     

     

    Thanks