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Mac client disconnects from dynamic vpn after a few minutes

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  • 1.  Mac client disconnects from dynamic vpn after a few minutes

    Posted 06-01-2018 06:06

    I have an issue with mac Sirerra and High Sierra clients disconnecting from dynamic vpn connected to an SRX 220H2.

    Everything seems fine until between five and ten minutes after connecting when the connection fails with no error message. The only way to resume is to disconnect and reconnect. The SRX is  two years old and the sw version is 12.1x46.

    I have tried two Pulse client versions, 8.1 and 8.3.

    Has anyone else seen this behaviour?



  • 2.  RE: Mac client disconnects from dynamic vpn after a few minutes
    Best Answer

    Posted 07-06-2018 01:00

    This has now been resolved with excellent support from Juniper.

    After extensive testing it was decided that packets were still being sent and received from the client Mac and that the problem lies somewhere with MacOS. We have implemented port forwarding for use by these clients.