I have had the same reliability issues with the SRX300 and SRX340 devices. Random reboots, lockups when attempting to reboot from cli or Space and lockups while operational requiring a power cycle to recover. I have since had all my SRX300 and SRX340 models replaced by JTAC using the RMA process.
To determine which models have the eUSB NAND storage that causes the reliability problems, run the cli command: "
show chassis hardware detail no-forwarding". If the return contains the following:
Routing Engine REV 0x09 650-065039 CV87654321 RE-SRX300
da0 7671 MB ATP CG eUSB Nand Flash
<<<< ATP CG eUSB On the newer SRX300 series running the same cli command "
show chassis hardware detail no-forwarding" we see the change in the Nand Flash storage used as below:
Routing Engine REV 0x14 650-065039 CV12345678 RE-SRX300
da0 7640 MB USB Flash Module Nand Flash
<<<< USB Flash Module We no longer have ATP CG eUSB Nand Flash Storage which caused all the reliability problems.
My SRX300 Branch Series devices are so much more reliable since having them all replaced by RMA.
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Stuart
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Original Message:
Sent: 11-24-2020 05:33
From: DAVID BABIANO RODRIGUEZ
Subject: Significant SRX reliability problems
I hava a SRX345 with the same problem. This unit is 2 years old only... The device has been rebooted for some times and now it no recognise the internal media.
Is there any way to recover it??? Or does we need to open a JTAC?? Is this a production defect??
Thanks in advance!!
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DAVID BABIANO RODRIGUEZ
Original Message:
Sent: 08-27-2020 06:02
From: Unknown User
Subject: Significant SRX reliability problems
We have seen 4 SRX300 fail recently. Console connection indicates that no boot media is available. Same behavior where they lock up, need reboot to work normally. After a few reboots, they will not boot. These devices are all less than 3 years old. Running 15.1X49-D210 and 220.