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SRX3600 Major alarm

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  • 1.  SRX3600 Major alarm

    Posted 01-22-2018 13:42

    Hi all..

    My SRX3600 was working fine until i restarted it during a planned shutdown. Now the FPC modules of firewall are shown in present status rather than online and the interfaces won't come up. The firewall show a major alarm of "Fan tray I2C failure"  to ">show chassis alarms". The command "> show chassis fan" shows that all the fans are running at normal speed.

    Anxiously awaiting your kind help



  • 2.  RE: SRX3600 Major alarm

     
    Posted 01-22-2018 17:49

    HI,

    Could you share the following output:

     

    show chassis environment

    show chassis fpc detail

    show chassis routing-engine

    show chassis temperature-thresholds

    show chassis alarms

    show chassis fan

     

     

     



  • 3.  RE: SRX3600 Major alarm

     
    Posted 01-22-2018 20:56

     

    Also check if you're hitting the following condition mentioned in KB:

    https://kb.juniper.net/InfoCenter/index?page=content&id=KB22614

     

     



  • 4.  RE: SRX3600 Major alarm
    Best Answer

    Posted 01-24-2018 10:32

    Thank You Karand for your response. The issue was hardware related and was resolved by replacing the fan tray of the device.