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VPN issue Licenses buyed

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  • 1.  VPN issue Licenses buyed

    Posted 05-27-2019 10:59

    hi there, by mistake, i buyed 20 licenses remote access VPN, i understand that works only NCP client, i really need 20 dyn VPN with pulse secure access. Any way for solving this trouble.

     

    attach output show system licenses

     

    juniper@Jardines_Tropicales_PC_SRX300> show system license
    License usage:
    Licenses Licenses Licenses Expiry
    Feature name used installed needed
    dynamic-vpn 0 2 0 permanent
    remote-access-ipsec-vpn-client 0 20 0 permanent

    Licenses installed:
    License identifier: XXXXXX
    License version: 4
    Valid for device: XXXXXX
    Customer ID: TIGO BUSINESS COSTA RICA
    Features:
    remote-access-ipsec-vpn-client-10 - remote-access-ipsec-vpn-client 10 users
    permanent

    License identifier: XXXXX
    License version: 4
    Valid for device: XXXXXX
    Customer ID: TIGO BUSINESS COSTA RICA
    Features:
    remote-access-ipsec-vpn-client-10 - remote-access-ipsec-vpn-client 10 users
    permanent

     

    thanks



  • 2.  RE: VPN issue Licenses buyed

    Posted 05-27-2019 12:39

    Hi,

     

    there is no technical way of converting remote access licenses to dynamic vpn licenses.

     

    You can try to get your reseller and Juniper to credit the remote access licenses and then buy the correct ones. If a credit is not approved, then you are forced to buy the dynamic vpn licenses.

     

     



  • 3.  RE: VPN issue Licenses buyed
    Best Answer

    Posted 05-27-2019 14:14

    yes