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NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

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  • 1.  NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

    Posted 07-23-2009 19:44

    I tryed to upgrade from Firmware Version: 5.2.0r3.0 to ns5gt.6.2.0r2.   As I go to Update and then drop down to ScreenOS/ Keys I select Firmware Update (ScreenOS) and browse the file.  Then I hit Apply and I get this Error:

     

    Shared memory size [9437184] is too small for file size [11131651]

     

    What does this mean?

     

    How can I upgrade to the new OS?

     

    Thanks 

    Rob C



  • 2.  RE: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

    Posted 07-24-2009 06:10

    Hey Rob - take a look at this KB - it may help you resolve your issue:

     

    http://kb.juniper.net/index?page=content&id=KB9443&actp=search&searchid=1248440872567

     

    Good luck!



  • 3.  RE: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

    Posted 08-04-2009 21:39

    Upgrade to 5.4 and then again to 6.2 worked.  Your right it was to big of a Jump... But it work thanks for your help.

     

    Rob C



  • 4.  RE: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

    Posted 07-24-2009 10:29

    Is there any Doc's that can help me with the Cli commands.

     

    I found this one but it doesn't list the commands out.

     

    http://kb.juniper.net/index?page=content&id=KB6901&actp=search&searchid=1248446989830

     



  • 5.  RE: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

    Posted 07-24-2009 10:59
    No Problem I am in the field too working on OC192.  Thanks for your help.


  • 6.  RE: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

    Posted 07-31-2009 15:17

    I did what you asked and I got an error.

     

    save software from tftp 192.168.177.35 ns5gt.6.2.0r2.0 to flash

     

    !!!!!!!!!!!!!!!!!!  It ran for about 2-3 mins and I got this error.

     

    !data proc fatal error

     



  • 7.  RE: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]
    Best Answer

    Posted 08-01-2009 08:52

    Never saw that error before. 5.2 is a very old release. One suggestion - upgrade from 5.2x to 5.4 and then try and upgrade to 6.2 - it may just be to big a "jump" though there is nothing in any release notes that I recall about that.

     

     



  • 8.  RE: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

    Posted 07-24-2009 10:50
    I can send you the commands a little later today. In the field right now with no F/W access.


  • 9.  RE: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

    Posted 07-27-2009 10:12

    CLI command for loading new O/S from a TFTP server:

     

    save software from tftp 1.1.1.1 name_of_os_code_to_load to flash

    reset

     

    Not sure if you still need this or are looking for something else. I am in my office all day today if you need any other assistance.